Access Your Trading Account
AETRAM FINSERV provides its trading services on MetaTrader 4 and MetaTrader 5, developed by MetaQuotes and used by millions of traders worldwide.
MetaTrader 4
is the industry's classic FX platform:
Fast, familiar and supported by an enormous ecosystem of indicators and automated strategies written in MQL4.
MetaTrader 5
is its multi-asset successor:
More timeframes, more built-in indicators, an economic calendar and algorithmic trading through MQL5, across currencies, metals, energies, indices and cryptocurrency CFDs.
Both platforms connect to the same account types, the Standard Account and the swap-free Islamic Account, and both are available on every device, with live market information and support from our team.
Choose How to Access the Platform
Web Platform
Trade from any modern browser, with nothing to install.
Mobile Platform
The full MetaTrader experience on iOS and Android.
Desktop Platform
The complete workstation for charting, analysis and automated trading.
Platform Overview
Everything you need sits in one place:
Account Dashboard
Balance, equity and margin at a glance
Market Watchlist
Live prices on the instruments you follow
Charts
Multiple timeframes, chart types and drawing tools
Order-Entry Screen
Market, limit and stop orders, with one-click trading
Open Positions
Live profit and loss on every position
Account History
Every trade, deposit and withdrawal on record
Documents & Reports
Statements ready to view or download
Tools Available on the Platform
Charting Tools
Advanced charts with multiple timeframes and a full library of technical indicators.
Market Data
Live streaming prices across every approved instrument.
Order Tools
Market, limit and stop orders, entered in a click.
Watchlists
Organise the markets you follow and monitor them in real time.
Account Reports
Statements and trade history, ready whenever you need them.
Alerts
Price and account alerts, so the market comes to you.
* Tool availability may vary by account, platform, product and jurisdiction.
Getting Started
Review the trading
service and risks
Complete the account
application
Submit the required
documents
Complete eligibility
and classification
review
Receive account
approval, where
applicable
Receive secure
platform-access
instructions
* Platform access is subject to account approval and completion of all required onboarding steps.
Explore the Platform in a Demo Environment
The demo environment gives you the full platform with simulated funds, so you can learn:
Platform navigation
Charting functions
Watchlists
Order-entry screens
Account dashboards
The full range of platform tools
* Demo activity does not represent live trading conditions, execution, liquidity, costs or future results.
Protecting Platform Access
Account access is protected by layered security controls:
Secure login
Encrypted authentication on every session
Multi-Factor Authentication
An additional verification step, where available
Encrypted Connections
Data protected in transit
Session Management
Automatic timeouts on inactive sessions
Password Requirements
Enforced standards for account credentials
Access Monitoring
Account activity is monitored for irregularities
Security Notifications
Alerts for significant account events
Important Platform Considerations
Like any online service, platform use may be affected by:
- Internet or device interruptions
- System maintenance
- Market-data delays
- High market activity
- Third-party service interruptions
- Order-processing delays
- Regional or jurisdictional restrictions
* A platform does not guarantee uninterrupted availability, execution or a specific trading result.
Learn How to Use the Platform
Getting Started
Set up your account and log in for the first time.
Placing Orders
How to enter, modify and close orders on the platform.
Using Charts
Navigate timeframes, indicators and drawing tools.
Account Reports
Where to find your statements and trade history.
*Platform education explains functionality only. It does not provide trading signals or investment advice.
Frequently Asked Questions
AETRAM offers MetaTrader 4 and MetaTrader 5, developed by MetaQuotes. MT4 is the classic FX platform with MQL4 automation; MT5 adds more timeframes, more indicators and MQL5 algorithmic trading across all approved asset classes. Both connect to the same account, so you can choose the platform that suits how you trade.
Yes. The desktop platforms offer the complete workstation experience, including advanced charting and support for Expert Advisors and automated strategies.
Once your account is approved, secure platform-access instructions are sent to your registered email address. Credentials are never shared through any other channel.
Multiple chart types and timeframes, a full library of technical indicators, drawing tools, watchlists, alerts and one-click trading, with algorithmic trading supported through Expert Advisors.
Maintenance is scheduled outside peak market hours wherever possible, and access may be briefly unavailable while it runs. Positions and orders remain on record throughout.
Through the channels on our Contact page, or by writing to support@aetramfinserv.ae.
Yes. The MetaTrader apps for iOS and Android give you full trading and account functions, including charts, orders and alerts.
Yes. The demo environment mirrors the platform with simulated funds, so you can practise before applying for a live account. Demo results do not predict live trading outcomes.
Use the password reset function first. If the issue continues, contact platform support through the channels on our Contact page. If you suspect someone else has accessed your account, report it immediately as a security concern.
Tradable prices on the platform are streamed live. Where any informational content carries a delay, it is labelled accordingly.
Contact us immediately through the security concern route or by writing to support@aetramfinserv.ae, and change your password as soon as you regain access. We investigate every report.
Need Help With the Platform?
Technical Help
Login, access, platform or technical issues.
Account Help
Account details, documents and onboarding assistance.
Security Concern
Report suspicious or unauthorised account activity.
Complaints
Access the official formal complaint route.
Ready to Explore the Trading Platform?
Trading and platform access are subject to eligibility, approval, product availability and applicable disclosures.